★★★★★
Tracy, our funeral arranger, was brilliant throughout. She struck just the right balance between sympathy and understanding yet still remaining businesslike and efficient.
She guided and supported my brother and I through arranging our mother's funeral, which was something we'd never had to do before.
The gentlemen on the day were so dignified and respectful, and still caring - Roger was kind enough to ring the day before and let me know that he would be looking after us.
I knew that as a family we would be looked after and helped through the whole experience. To me that was just what we neede
★★★★★
Tracy from Knaphill branch has been utterly amazing from start to finish. I felt daunted and overwhelmed about planning my dad’s funeral but she helped and supported us the whole way and made things so much easier. She’s super efficient and nothing is too much trouble.
She put us in touch with Colin Hawkins and he was an incredible celebrant.
He gave us support, advice, and his time which was invaluable. Best of all he gave me the confidence to read my dad’s eulogy and I’m absolutely over the moon that I did !
It was the hardest day of my life so far but it couldn’t have gone any better and th
★★★★★
From the very first moment I spoke to and met Tracy, she provided an immense sense of reassurance and empathy. Throughout the most challenging period of my life, she has been a pillar of support. Tracy has been absolutely incredible—she has guided me with patience, given me the time I needed, and has always been there for me. Tracy ensured that my mum’s funeral was truly special, taking great care to make sure that all of my mum’s wishes were honoured. Her support gave me the courage to face the day, and she made a painful process feel manageable. Her help with my mum’s ashes was particularly
★★★★★
Our experience was one filled with sensitivity, compassion and patience. Tracy was always on hand and went over and above for us in getting the arrangements for Dad’s funeral sorted. On the day of the funeral everyone involved showed professionalism and sensitivity and helped guide us through the day.
★★★★★
We would like to offer our sincere thanks to Alan Greenwood and Sons for the service we received after the passing of a family member. We would especially like to thank Tracy for all of her patience, support and understanding. Tracy was very professional, friendly and caring and we felt at ease knowing our loved one was in her care, nothing was too much trouble and the advice and guidance given was much appreciated. She made sure the whole experience was as nice as it could be at such a sad time and that the service went without a hitch.
Thank you also to Colin for your compassion and the tim