Shields of Donaghadee Funeral Directors

From the point my brother and I arrived at Shields', just a few hours after our dad had passed away suddenly and unexpectedly, Ryan Richardson looked after us with professionalism, kindness, care and compassion. He talked us through the options and the arrangements and made everything easy and clear to understand, and made suggestions (such as some images for the orders of service) which helped make Dad's funeral feel very special. When we requested changes to things he sorted what we wanted immediately and - really importantly - he communicated frequently and effectively with us throughout th

Terrie, Judith, David and the whole team at Shields have been wonderful in helping us through a very difficult time. They handled all details of my mum's funeral with great care and professionalism, and were always available to quickly help with any queries and requests. Thank you so much for your kindness and support.

Funeral of Brown Thomson - 4 December 2020. I and my brothers David and George have been enormously impressed with the deeeply caring professionalism of Judith, Terrie and the team at Shields. Through a difficult time they brought calm responses to all our queries and helped us through difficult conversations with huge expertise and compassion. The organisational aspects and the actual conducting of mum's funeral was so impressive. The playing of the piper and the attention and dignity of the funeral director made mum's last journey to see the lighthouse profoundly moving and absolutely just r

I was happy with all of the staff who looked after me before and during the funeral. I was especially happy with Ryan who was my first contact after the death of my husband. Ryan was kind, compassionate and very respectful, I felt like I talking to a friend and he made the whole process bearable.