Co-op Funeralcare, Mottingham

We couldn't have asked for a better service - Jill helped us arrange our mother's funeral with great kindness and practical advice. We were contacted the day before the funeral so that every detail could be checked, and this meant we didn't have to worry about any of the arrangements during the funeral and cremation services. Thank you to all the team. We really appreciated your care and professionalism.

We are delighted to be working with the The Co-operative Funeralcare, 77 Mottingham Rd, Mottingham, SE9 4TJ, and being their supplier for all their floristry and floral requirements. At Fleur Boutique we come with many years experience is providing top class funeral and memorial tributes and the staff at Co-operative, Mottingham have been quick to recognise our work. Teresa and all the team at the Mottingham branch are highly professional and keen to offer a quality service to all their customers, and we look forward to working more closely in the future. Charles Barnard, Fleur Boutique

I have just spoke to Jill about getting a square stone flower holder engraved with my late mother's name after recently placing her ashes in her family grave. I would have had an easier interrogation from the Gestapo. Without ascertaining the facts she made all sorts of wild accusations about what permissions I had broken and how I had potentially damaged the grave. Found her unsympathetic and downright rude so will avoid using this branch again. One star is mandatory and reluctantly given.

Called on the off chance to see if they had any appointments to be abruptly told “no nothing I actually have one outside at the moment” and not even offered a different time. Not the sort of interaction you need at a sensitive time. This was Tuesday 13th at approx 2pm and we were calling as we wanted to compare quotes to Albins over the road. Safe to say after our first and only interaction we decided to stick with the extremely compassionate care of Albins