★★★★★
We were very pleased with the way the Co Op dealt with our mams funeral. They guided us through the whole process and kept us updated with any important information. The actual day was conducted professionally and it made a difficult time a little bit easier.
★★★★★
All staff seemed genuinely compassionate and full of empathy even though they do this all the time. I couldn't have asked for more in any way. You made the hardest journey and day of my life, something to be proud of and bearable.
Thank you
★★★★★
We, as a Family would like to thank the Chester le Street Coop Funeral Care Team, for both the fantastic support & Funeral arranged for my Brother, Stanley Arthur Atkinson, who’s Funeral took place on Monday 2nd June, 2025.
From the first point of contact, everything was perfect – communication, attention to detail, the Funeral itself, all was faultless.
We would like to thank the entire Team, who were professional in every way & gave my Brother, Arthur, the upmost respect & the send off that he deserved & one we are proud of.
Special thanks to Phil, who is a credit to your organization – he
★★★★★
My father passed away on the 2nd October and I chose the co op as they had dealt with other family funerals and also because my dad said "the girls in the shop around the corner are lovely" it was the local food coop he was referring to. Morning Rebecca dealt with all my telephone queries, she was brilliant explained everything, was helpful, remembered who I was, remembered information about my dad, made the whole experience feel like she knew him, could not fault the service, lovely lady. I dealt with afternoon Rebecca for arranging the direct cremation, she was lovely sat and listened to my
★★★★☆
The initial meeting was (in my opinion) good, however my two sons considered the meeting to be too business-like. All three of us remembered ordering coffin flowers from a catalogue and it was only by chance that we found this order was not understood or followed up. resulting on one of our guest (a florist) hastily buying and making up the floral tributes at 4:00am on the day of the funeral. Communications were sometimes a little difficult as personnel were not always available, but generally were well-handled.
Execution of the funeral on the day was superb and beyond our expectations. The d