★★★★★
Absolutely amazing service at what has been the worst time of our lives, Zoe has been a rock, someone we have relied on throughout the process. From start to finish, nothing was too much to ask of her, her professional but very caring approach to everything we arranged was first class.
On the day of the funeral Zoe was calm and collected when all around her people had raw emotions and handled every part with the quality she'd shown from the first meeting.
I can not recommend Zoe or James Summers highly enough.
Thanks for everything you have done and making a very very tough time a little ea
★★★★★
James summers co-op funeral care (Roath)
As a family we had excellent care with the most exceptional funeral director Zoe.
Arranging a funeral for my dad was one of the hardest things we ever had to do, but Zoe’s kindness, compassion, and truly person-centred approach made all the difference.
She was always on hand, maintaining amazing contact throughout the entire process. No question was ever too small, and nothing was ever too much trouble. Zoe took the time to really listen, not just to what we wanted, but to who my dad was and she ensured the funeral reflected him perfectly, with dignit
★★★★★
The whole team provided so much help, support and guidance throughout the whole process, from the initial informing to planning and then to the funeral day and took steps to actively avoid adding pressure or rushed decisions. Each step was clear and easy to work through with their knowledge.
Zoe, our allocated Funeral Director was so personable and genuine, she made it feel like we had known her for years and she was a friend guiding us through the day, she showed genuine interest in our family member and we really felt supported.
★★★★★
We as a family would like to express our thanks and gratitude to Nicola at Summers Funeral Services for her professionalism, kindness, understanding and guidance through such a difficult time. She ensured that every detail we requested from the service arrangements to the personal touches were completed efficiently and with care. The Order of Service that she created was exceptional and more than we could have wished for.
We would also like to extend our thanks to the rest of the Summers Team for their kindness and compassion on the day of the funeral. Their care and compassion brought comfor
★★★★★
Rae the funeral director was wonderful all the way through planning and organising my mothers funeral. He made a very difficult situation very easy and all the arrangements went seamlessly. I would highly recommend James Summers funeral home as they did everything for us throughout the funeral process and made it very easy and stress less at a very difficult time. Thank you very much Rae for everything you did to organise the funeral and ashes internment.