Lodge Brothers - Funeral Directors Ashford

It is with great sadness that I have had to use Lodge Brother's funeral Directors. Very sadly my husband Steven Haigh LOST his battle to CANCER. Dominic ,Penny and Victoria, have Exceeded themselves. They guided me, our family through the most horrific time. Gave my late husband respect and dignity, unlike St Peters Hospital. I can't thank Lodge Brorhers enough for their help and support. I would highly recommend them.

We lost our beloved Wife, mum and grandma back in February in Cyprus this year. We had to fly her back to the uk and this is where Penny at Lodge brothers took over, where mum was collected from Heathrow and everything was sorted out by Penny and her colleagues at the Ashford middx branch. Through this sad time we never had to worry about a thing as it was taken care of at all stages of our grieving. Penny was so professional yet she was such a caring and sympathetic person making sure all our needs were met. Her approach to each stage was taken care of, including all the stresses of

The woman I spoke to was incompetent, rude and callous. They had already installed the stone without informing me. Fortunately someone from the council spoke to Lodge on my behalf and a guy called me back and agreed to do things properly.

Shambles from beginning to end one problem after another, what were they playing at, my grandma would have been so disappointed she deserved a nice funeral, a day of mourning and they had no respect for anything Absolutely won't be using them again that's for sure !!